billynorred2Apr 22, 20212 min read4 ways to get better customer satisfaction while cutting costsOn the retail side of the auto business, you must know how every customer is being taken care of daily. But that is a costly proposition....
billynorred2Apr 21, 20213 min readHow SMS texting will improve your customer experience, retention, and profitsAn automotive dealership feels like a big business, looks like a big business, and gross sales prove that it is a big business. But the...
billynorred2Mar 20, 202115 min readBuilding A Customer Centric DealershipBy Billy Norred - AutoCSI.com What to Expect! This document intends to show you how to develop a sustainable customer-centric dealership...